Shipping policy
Processing Time
All orders are hand-poured and packed with care. Please allow 2-4 business days for processing before your order ships. During holidays or special promotions, processing times may be slightly longer.
Shipping Rates
We currently ship within the United States only.
Shipping rates are calculated at checkout based on your order weight and location.
We offer:
- Flat Rate Shipping
- Free Shipping on orders over $120
Local Delivery (Lafayette, LA)
We offer a flat fee delivery within Lafayette.
We also offer free local delivery within our neighborhood using the code: Cypressglow.
Orders are delivered directly to your door within 1–2 days after processing.
Order Tracking
Once your order has shipped, you will receive an email with your tracking number. Please allow 24–48 hours for tracking updates.
Warm Weather Shipping
Candles may soften or melt in high heat. We pack your order carefully, but please bring your package inside as soon as possible after delivery during warmer months.
Lost or Damaged Packages
If your package arrives damaged or goes missing, please email us at dreamandglowcandles@gmail.com within 48 hours, and we’ll be happy to help.
Questions?
If you have any questions about your order or shipping, feel free to contact us anytime.